Shipping policy
1. Shipping Locations
We ship internationally.
2. Processing Time
Orders are processed within 2–4 business days.
During peak periods, processing may take slightly longer.
3. Shipping Times
Estimated delivery times:
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Switzerland: 2–4 business days
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Europe: 4–10 business days
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International: 7–21 business days
Delays caused by customs or carriers are outside our control.
4. Shipping Costs
Shipping costs are calculated at checkout based on destination, weight and carrier.
5. Tracking
You will receive a tracking link once your order is shipped (if available for your region).
6. Customs, Duties & Taxes
International orders may incur customs fees or import taxes.
These are the responsibility of the customer.
7. Lost or Stolen Packages
We are not responsible for packages lost after delivery confirmation.
If a package is lost during transit, we will assist in opening a carrier investigation.
8. Contact